Director, Manufacturer Relations

Job Description Oversees the strategy for Sonic Automotive, EchoPark and Powersports Customer Experience and Hospitality initiatives. Directs policies, objectives, and initiatives related to the customer experience and OEM requirements. Develops procedures, policies, and playbooks for OEM-provided initiatives, and oversees independent initiatives, vendor management, and survey development. Acts as the primary interface for customer experience metrics in sales and service for Sonic Automotive\'s …