Customer Service Representative (CSR)

Position Overview: We are seeking a highly organized and customer-focused Customer Service Representative (CSR) with permitting experience to join our plumbing team. The CSR will serve as the first point of contact for customers, provide exceptional service, and manage the permitting process for plumbing projects. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with customers, technicians, municipalities, and internal staff. Key Respo…