Customer Care Representative/Senior Customer Care Representative

Position Job Title: Customer Care Representative/Senior Customer Care Representative FLSA Status: Hourly Non-Exempt Job Location: Field Position Summary To ensure homeowner requests are answered quickly, thoroughly, and professionally. Essential Duties and Responsibilities include the following. Other duties may be assigned. Attend the pre-Construction meeting with Site Manager and homebuyer to shape expectations and explain the homebuilding process. Conduct the new home orientation to educate …