Guest Services Shift Lead

Job Purpose: The Guest Services Shift Lead is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW) in a manner that is consistent with company policy and procedures, resulting in outstanding guest service and client loyalty. The Guest Services Shift Lead will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, the Guest Services Shift Lead will be responsible for providing a bespok…